Omnichannel Commercial Director (m/w/d) Europe

• Lead the strategic and operational development of a key pan-European omnichannel account, driving sustainable revenue and profit growth.
• Full responsibility for overall commercial performance (sales, profitability, pricing) and develop integrated activation strategies to increase demand and customer loyalty.
• Manage cross-country customer strategies, lead central negotiations and ensure consistent execution of joint business and growth plans.
• Optimize omnichannel performance across all relevant touchpoints (e-commerce, digital and in-store visibility, media, conversion) using data-driven approaches to increase market share.
• Collaborate closely with international, cross-functional teams and foster effective cooperation and sharing of best practices across markets.
• Build strategic relationships with key decision-makers, position the company as a preferred partner, and continuously identify new growth opportunities.
• Regular travel within Europe to ensure close alignment with key stakeholders and markets.

• Degree in business administration, economics or comparable qualification; alternatively commercial background with relevant experience.
• Solid experience in Key Account Management within the consumer goods sector, ideally focused on large retail organizations.
• Proven track record in building and developing international retail partnerships and strong understanding of retail dynamics and integration of brick-and-mortar and e-commerce channels.
• Experience working within international corporate structures and managing complex, cross-functional organisations across multiple markets.
• Excellent stakeholder management skills with ability to align and balance diverse interests at senior management level.
• Strong negotiation skills and relationship management capabilities.
• Fluent in German and English; comfortable operating in an international business environment.

• Join a global market leader with internationally recognized brands.
• Successful, growing organisation characterized by strong innovation and global collaboration.
• Ability to have real impact and shape the company’s strategic direction.
• Diverse and dynamic role with cross-functional collaboration, open and collaborative culture and opportunity for increased responsibility.
• Wide range of development opportunities and exciting national and international career prospects.

Mit der Intention, kohlenstoffärmere, zukunftsfähige und kundenspezifische Energielösungen anzubieten, gründete der Shell Konzern den Geschäftsbereich „Renewables and Energy Solutions“, zu dem auch Shell Energy gehört. Als gesamtheitlicher Energieversorger steht die Shell Energy für eine nachhaltigere und energieeffizientere Zukunft und bietet seinen Haushalts- als auch Gewerbekunden 100% Strom aus erneuerbaren Energien sowie Gas an. Intelligente Tariflösungen, exzellenter Kundenservice und einmalige Produktkooperationen tragen dazu bei, dass sich das Unternehmen als Vorreiter im Markt positionieren kann.
Für den Standort Hamburg suchen wir einen CRM Manager (m/w/d).