Team Lead (E5) - Retail Collections Spain (x/f/m/d)

Mercedes-Benz Bank Service Center GmbH

๐Ÿ“ Berlin
๐Ÿก Partially Remote
๐Ÿ“‘ Permanent contract
โฑ Full time
๐Ÿ’ผ Lead
๐Ÿ’ผ Professional

Industry

Tasks

  • Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company that has the goal to build the most desirable cars in the world. Empowered by visionary colleagues who share the same pioneering spirit. Together for excellence.
  • We put Mercedes-Benz vehicles on the road - with passion and commitment!
  • As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!
  • An international team of over 600 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg!
  • As one of the best employers in Berlin-Brandenburg, a successful start for our new colleagues is important to us so that you can expect relocation support and a structured onboarding and specialist training. In addition to our collectively agreed salary, flexible working time models and 30 days vacation per year, the benefits for our employees include a variety of employee discounts, a well-equipped fitness studio in our office building. You will find further information about our house and its benefits under:
  • Your tasks will be:
  • Professional and disciplinary management of the employees of the spanish collections team, the appropriate management of the operational business as well as the internal procedures.
  • Responsible for the achievement of qualitative and quantitative corporate objectives and supervises compliance with legal, collective and company regulations.
  • First contact point for the local market and actively steers the relationship with the key stakeholders.

Hard skills

  • Qualifications:
  • Degree in Business Administration, Economics/Finance or a related field
  • Strong professional experience in collections
  • Experience in a service center environment or customer services
  • Experience in leading a team
  • Native speaker level in Spanish Language
  • Proficiency in English, German will be considered as a plus.
  • Expert level in MS-Office (esp. Excel & Powerpoint)
  • Soft skills:
  • Flexibility & adaptability
  • High degree of integrity, social competence, persuasion & negotiation skills
  • Entrepreneurial thinking & action
  • Focus on making decisions, analyze & solving challenges
  • Strong organizational talent & time management
  • Competences in the field of moderation and communication
  • Additional information:
  • It is a permanent position.
  • It doesnโ€™t work completely without formalities. When sending your online application, please attach your CV, an individual letter and any references you may have (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.
  • We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: sbv-berlin@mercedes-benz.com
  • Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
  • If you have any questions regarding the application process, please contact HR Services by e-mail at myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).
  • You would like to know what other positions are available at the Mercedes-Benz Bank Service Center? Use #MBBSC in our job search to find out about our latest vacancies.

Einleitung

Life is always about becomingโ€ฆ Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.

Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.

Job-ID: MER0003BVX

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